Customer Services, Sales and Technical Support
01306 888777

Customer Support

Product Information

Product and training information, including pack inserts, brochures, operator manuals and MSDS, can be downloaded from the ‘Documentation’ tab of any product on our website after registration at (login/register). Alternatively, please contact Customer Services to have the information emailed to you directly


Customer Service and Sales

Ordering from us is an easy process and we pride ourselves on providing a friendly, efficient ordering process and a quick, reliable delivery service

  • By email:
  • By phone: 01306 888777 (UK or International +44), or 01 5133571 (Republic of Ireland)
  • By fax: 01306 883883
  • By post: Pathway Diagnostics Ltd, Eclipse House, Curtis Road, Dorking, Surrey RH4 1EJ, UK
  • Office hours: Normal business hours are 9.00 – 17.00 (GMT), Monday to Friday, (excluding public holidays)


Technical Support

We aim to resolve any technical queries or problems for you quickly and efficiently. For product or instrumentation support, or to arrange a routine service, please contact our Technical Support team

  • By email:
  • By phone: 01306 644094 (UK or International +44)
  • Availability: Our Helpdesk is manned 9.00 – 17.00 (GMT), Monday to Friday, (excluding public holidays)
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